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Loughborough – the new site for a Courts & Tribunals Service Centre


The location of the UK’s third Courts & Tribunals Service Centre (CTSC) has been announced as Crown House in Loughborough.

It’s part of a £1 billion transformation programme for courts and tribunals, making the justice system simpler to access, easier to use and more efficient to run, using technology to bring it into the 21st century.

CTSCs will bring together expertise under one roof, improving and modernising processes to give users of the justice system a better, seamless service. They will enable people to access the support they need more quickly and easily in one place.

The first two centres – announced for Birmingham and Stoke-on-Trent – are due to open after January 2019.

Loughborough CTSC will hold around 200 people (bringing the total working across all three sites to around 1,000).

It’s expected to be fully operational by May 2020, though justice services may start moving there by the end of 2019.

CTSCs will deal with all aspects of handling cases including new applications, managing queries from the public and professionals, and supporting the judiciary in progressing cases and listing hearings.

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