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Accessibility Statement

Using this website

This statement applies to content published on which is run by the Judicial Office. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

What to do if you cannot access part of this website

If you need information on this website in a different format, you can contact us:

Judicial Office
11th floor, Thomas More Building
Royal Courts of Justice


How accessible this website is

However, we know some parts of this website are not fully accessible. PDF documents that are more than three years old (as of September 2020) may not fully accessible to screen reader software. In addition, a small number of PDFs are currently being updated to improve accessibility. Where documents are being updated a Word version can be obtained on request.

Feedback and contact information

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact giving details of the issue and any assistive technology you are using.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Judicial Office is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

In December 2019 this website was independently tested for compliance with the Web Content Accessibility Guidelines V2.1 levels A, AA and AAA. The audit showed that parts of this website are not fully accessible and identified several areas for improvement. Work has been carried out since then and September 2020 to address the issues that were identified and a new independent test for compliance is being commissioned.

Content that’s not within the scope of the accessibility regulations

The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix judgments published prior to October 2017.

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
Embedded videos hosted on YouTube and other media players include non-accessible elements that are native to the video platform. For example, this means buttons to play videos are not descriptive enough for screen reader users as the context of the video is not clear. This fails WCAG 2.4.6 AA (Headings and Labels).

Preparation of this accessibility statement

This statement was prepared on 9 October 2020.

This website was last tested in December 2019. The test was carried out by Digital Accessibility Centre.

Testing was conducted by a team of disabled individuals, using a range of adaptive technologies and keyboard only on a sample of pages selected for testing which covered different elements of the site.