Aina Khan Law Ltd (Respondent/Claimant) v Legal Ombudsman (Appellant/Defendant)
Tuesday 12 May 2026
The Appellant appeals a decision of the High Court, dated 29 May 2025.
The issue arose after a former client complained about legal fees following her divorce proceedings. The firm had acted for her in late 2020, but later developed concerns about her welfare, and a report concluded that she lacked capacity.
The client complained about the fees charged and later referred the matter to the Legal Ombudsman. After initially rejecting the complaint, the Ombudsman reviewed the case and concluded that the firm had not properly assessed the client’s capacity. The Ombudsman ordered the firm to repay part of its fees and compensation.
The firm challenged that decision by judicial review. The High Court overturned the Ombudsman’s finding.