Leslie Swindells: Prevention of Future Deaths Report

Community health care and emergency services related deathsMental Health related deathsSuicide (from 2015)

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Date of report: 17/10/2024 

Ref: 2024-0559 

Deceased name: Leslie Swindells 

Coroners name: Alison Mutch 

Coroners Area: Manchester South 

Category: Community health care and emergency services related deaths | Suicide (from 2015) | Mental Health related deaths

This report is being sent to: GTD Healthcare | Department of Health and Social Care 

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS
THIS REPORT IS BEING SENT TO:   

1)  GTD Healthcare 
2)  Secretary of State for Health and Social Care
1CORONER 

I am Alison Mutch, Senior Coroner, for the coroner area of South Manchester  
2CORONER’S LEGAL POWERS

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 and regulations 28 and 29 of the Coroners  (Investigations) Regulations 2013 
3INVESTIGATION and INQUEST

On 7th June 2024 I commenced an investigation into the death of Leslie Andrew SWINDELLS .The investigation concluded on the 4th October  2024 and the conclusion was one of  narrative: Died from the  consequences of a self-inflicted puncture wound when his deteriorating mental health condition was not sufficiently  recognised or acted upon within the primary care setting when he  sought help. The medical cause of death was  1a) Exsanguination  1b) Transection of the right internal jugular vein 1c) Puncture wounds to the neck 
4CIRCUMSTANCES OF THE DEATH 

Leslie Andrew Swindells had a complex mental health background. He  was prescribed olanzapine and venlafaxine for his mental health and had  been stable within the community. In May 2024 he started to display  symptoms consistent with his mental health deteriorating including  symptoms of paranoia. His family contacted the GP practice on 21st May  2024 with their concerns. An appointment was made for 2 days later with a mental health assistant practitioner. He should have been offered a  same day appointment or referred to the Emergency Department. On 23rd May 2024 he spoke to a mental health assistant practitioner who was not qualified to assess him or his needs. They lacked the expertise to deal with him. A referral was to be made to secondary care. It was not  made. His deteriorating condition and the increased risk he presented was not recognised due to the lack of experience of the practitioner and  steps to mitigate the risk were not taken. He was not given any safety  netting advice, was not escalated to a GP to be seen that day, his suicidal ideation was not explored. He was told he would be contacted following a  referral. His mental health continued to deteriorate and on 29th May 2021 he was found unresponsive at his home address [REDACTED] from self-inflicted puncture wounds to the neck.  
5CORONER’S CONCERNS

During the course of the inquest the evidence revealed matters giving rise to concern. In my opinion there is a risk that future deaths will occur unless action is taken. In the circumstances it is my statutory duty to report to you. 

The MATTERS OF CONCERN are as follows.  –  

1.  The inquest heard evidence that the practitioner who saw Mr 
Swindells had very limited training in mental health and was  employed in a role described as a mental health assistant  practitioner. The evidence was that there was limited  understanding of the scope of their role by GPs and what was covered by the term routine mental health appointments. 

2. In Mr Swindells case the evidence was that he should never have had a review undertaken by someone with such a limited an  understanding of mental health and that lack of understanding of  mental health meant that the practitioner did not recognise the  level of risk Mr Swindells posed. 

3. The appointment had been booked via the reception team with no  triage by a doctor following a telephone call to the practice. The  evidence was that a shortage of trained reception/admin staff  meant that an agency worker was screening calls that day and had a limited understanding of how patients needed to be allocated.  

4. The evidence was that where GP practices chose to deploy staff  with such limited qualifications to see those who needed treatment for their  mental health it was essential that all those in the practice understood the limitations of the role and that there was close  supervision of the practitioner. 

5. The inquest heard that it was envisaged by the practice that the GP on duty would have a supervisory role. However it was unclear how this operated other than by the mental health assistant  escalating a concern to the duty GP.  

6. The assessment was carried out by telephone. The inquest was  told that approximately 80% of the practitioner’s mental health  reviews took place in this way although it was accepted in  evidence that it was far more challenging to assess an individual’s mental health via telephone than face to face. During the  conversation the practitioner did not identify their role or their  qualifications to Mr Swindells. 

7. The documentation of the practitioner was poor and did not reflect the content of the conversation which had been recorded and was available to the inquest.  

8.  Practitioners such as the one who saw Mr Swindells are not part of a professional /supervisory body. 
6ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you have the power to take such action.  
7YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date  of this report, namely by 12th December 2024.I, the coroner, may extend the period. 
Your response must contain details of action taken or proposed to be  taken, setting out the timetable for action. Otherwise you must explain why no action is proposed. 
8COPIES and PUBLICATION

I have sent a copy of my report to the Chief Coroner and to the following Interested Persons namely [REDACTED], [REDACTED] on behalf of the  family, who may find it useful or of interest. 
I am also under a duty to send the Chief Coroner a copy of your response.  
The Chief Coroner may publish either or both in a complete or redacted or summary form. He may send a copy of this report to any person who he believes may find it useful or of interest. You may make 
representations to me, the coroner, at the time of your response, about  the release or the publication of your response by the Chief Coroner. 
9Alison Mutch 
HM Senior Coroner
17/10/2024