Margaret Aitchison: Prevention of Future Deaths Report

Care Home Health related deaths

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Date of report: 03/09/2024 

Ref: 2024-0481 

Deceased name: Margaret Aitchison 

Coroners name: N J Mundy 

Coroners Area: South Yorkshire East 

Category: Care Home Health related deaths 

This report is being sent to: National Care Consortium Ltd | Pristine Care Group Ltd

REGULATION 28 REPORT TO PREVENT FUTURE DEATHS
THIS REPORT IS BEING SENT TO:

National Care Consortium Ltd 
1CORONER 

I am Ms N J Mundy, Senior Coroner for South Yorkshire East 
2CORONER’S LEGAL POWERS 

I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 and  regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. 
http://www.legislation.gov.uk/ukpga/2009/25/schedule/5/paragraph/7 
http://www.legislation.gov.uk/uksi/2013/1629/part/7/made 
3INVESTIGATION and INQUEST 

On the 3rd January 2023 I commenced an investigation into the death of Margaret Aitchison. The investigation concluded at the end of the inquest . The conclusion of the inquest was: 
Accidental death 

1a Multiple traumatic injuries
1b Fall
1c
II Ischaemic heart disease and hypothermia
4CIRCUMSTANCES OF THE DEATH 

Margaret Aitchison was a resident in the Broom Lane Care home. Her room was on the first floor of 
the Sitwell Unit. On the 15th December 2022 at around 10:30 p.m. there was a fire alarm activation.   The fire service attended and established that it was a false alarm having being activated by one of 
the residents. They departed and the maintenance worker came to reset the alarm. There was  conflicting evidence as to the resident checks carried out after the alarm had sounded and I found that there were either no or inadequate resident checks following the reactivation of the alarm and  furthermore some if not all the fire exits were not checked following the alarm. Although it is not clear  whether sleep checks were properly performed on a 2 hourly basis throughout the night, I was able to  determine is that at some time after 6:00 a.m. carers discovered that Mrs Aitchison was no longer in  her room and after a check of the premises which lasted up to 30 minutes, she was found at the 
bottom of an unheated stairwell leading to an external fire exit. She had somehow accessed what  should have been a locked fire door on the landing area and having gone through, fell down the stairs  sustaining traumatic injuries from which she died. She was hypothermic when found (the outside  temperature was -5 degrees). I heard evidence that new systems are now in place for checking  resident safety and fire door exits after an alarm has sounded and the system has been reactivated but one of the witnesses, who was a carer at the time of the incident and has remained at the home,  said that there were still no formal checks and matters hadn’t changed.
5CORONER’S CONCERNS 

During the course of the inquest the evidence revealed matters giving rise to concern. In my opinion  there is a risk that future deaths will occur unless action is taken. In the circumstances it is my  statutory duty to report to you. 

The MATTERS OF CONCERN are as follows.   

The evidence from a care worker who was at the home at the relevant time, and remains a care  worker at the home, that there are still no formal systems for checking of residents after fire alarm  activations, is at odds with the evidence I heard from the care manager that there had been  comprehensive changes and a training programme implemented. I am concerned that the processes, protocols and expectations have not been effectively cascaded to those providing care to residents in homes. Accordingly, I invite you to consider the following and in particular whether there is a need 
for:   

1. Further training of senior staff.   
2. A requirement for senior staff to each put in place clear processes for staff to respond to fire alarm activations. 
3. Training of carers, and any other relevant staff members, in terms of checking resident safety and  fire door exits.   
6ACTION SHOULD BE TAKEN 

In my opinion action should be taken to prevent future deaths and I believe you [REDACTED] have the power to take such action.
7YOUR RESPONSE

You are under a duty to respond to this report within 56 days of the date of this report, namely by the 29th October 2024. I, the coroner, may extend the period. 
Your response must contain details of action taken or proposed to be taken, setting out the timetable for action. Otherwise you must explain why no action is proposed. 
8COPIES and PUBLICATION 

I have sent a copy of my report to the Chief Coroner and to the following Interested Persons; Ward  Hadaway, Rotherham Metropolitan Borough Council and Mrs Aitchison’s family. 

I am also under a duty to send the Chief Coroner a copy of your response. 
The Chief Coroner may publish either or both in a complete or redacted or summary form. He may  send a copy of this report to any person who he believes may find it useful or of interest. You may  make representations to me, the coroner, at the time of your response, about the release or the  publication of your response by the Chief Coroner. 
93 September 2024 
Ms N J Mundy, Senior Coroner  for South Yorkshire East